Frequently Asked Questions
Everything you need to know about shopping with Revibe.
Are your electronics brand new or refurbished?
At Revibe, we specialize in certified pre-owned and professionally refurbished electronics. Each device undergoes a rigorous 40-point inspection to ensure it meets our high standards for performance and reliability.
What kind of warranty do you offer on devices?
Every device purchased from Revibe comes with a standard 12-month limited warranty that covers hardware defects and technical issues. We also offer extended protection plans at checkout for added peace of mind.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange, no questions asked.
Do the devices include original accessories?
To provide the best value, we include high-quality, MFi-certified charging cables and power adapters with all smartphones and tablets, though they may not always be in the original manufacturer packaging.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.